Japanese
We deliver freshly made and harvested products not only from Japan but all over the world, and these are available at famous department stores.
Our main product lineup is ANA's Fresh Selection, in which customers can select products and have them delivered on the date of their choice. The selections are offered in seven different price ranges, with more than 300 items on offer.
We also offer a choice of own-brand gifts to major department stores. For this, we deploy coherent sales development plans that include not only product proposals but also delivery management and call center functions.
We use merchandising support, delivery management, and shipping document systems to functionally link sellers with local producers. This allows us to respond quickly to sudden product proposal requests from sellers, and allows suppliers to make their operations more efficient.
We have a full follow-up system in place overseen by three organizations, and this enables us to ensure that the products we deliver are safe, reassuring, and of high quality.
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For the products that we offer, not only we inspect the manufacturing facility and display labels, but also perform bacteria testing and other checks to comply with the relevant regulations and ensure that our products are safe.
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The call center provides the highest level of service, handling product inquiries as well as managing product and catalog delivery.
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This center receives orders and also dispatches catalogs, with a commitment to providing quick, trouble-free delivery.
Products handled
ANA's Fresh Selection and Direct Shipment Gifts